About Servify - Device Assistant
At Servify, we constantly endeavor to provide the best after-sales service experience for consumer electronic devices to all customers. Hence as part of the solution, we are orchestrating the creation of various Device...
At Servify, we constantly endeavor to provide the best after-sales service experience for consumer electronic devices to all customers. Hence as part of the solution, we are orchestrating the creation of various Device Protection Plans by collaborating with the top consumer electronic brands. This app connects various OEM brands, Service centres, Logistic partners & other stakeholders, bringing them together on one platform & thus providing a seamless user experience to our customers.
DEVICE LIFE CYCLE MANAGEMENT
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device care -> device service experience -> trade-in
Device Care - Buy Protection plans ranging from Accidental & Liquid Damage, Screen Damage to Extended Warranty for your mobile device. All service repairs are carried out at brand authorized service centers only & using genuine spare parts.
Digital Service Experience - Book a repair from your home, avail free pick-up & drop of your portable device using the app. Digitally track the end to end repair journey.
Trade-in Program - Our app uses an AI-based algorithm, which tests the device hardware thoroughly and determines the best value for your mobile device.
Key Features -
DEVICE PROTECTION PLANS:
- Check eligibility using IMEI
- Select Protection Plan
- Make Payment Online
- Activate Plan
DEVICE REPAIR:
- Raise a device repair request*
- Select contactless Pick-Up & Drop from your location*
- Jump the queue by pre-booking a visit to the service centre
- Track your device repair journey using the mobile app or web portal
- Pay online for repairs
- Enjoy a completely paperless repair process
NON PORTABLE DEVICE REPAIR:
- Book on-site repairs for non-portable devices
- Track the technician
- Pay online for repairs
TRADE-IN YOUR DEVICE:
- Run diagnostics to check the health of your device
- Get the Best Value for your device
CONNECT:
- Customer Support
- Connect with the brand’s service center
Previous Versions
Here you can find the changelog of Servify - Device Assistant since it was posted on our website on 2016-12-28 14:22:49.
The latest version is 4.2.8 and it was updated on 2024-04-27 17:11:32. See below the changes in each version.
Servify - Device Assistant version 4.2.7
Updated At: 2024-04-17
Changes: In this release, we have made some under the hood changes to give you a better experience.
Servify - Device Assistant version 4.2.3
Updated At: 2023-09-27
Servify - Device Assistant version 4.2.3
Updated At: 2023-05-24
Changes: In this release, we have made the following updates:
- We have optimised our app for Android OS 13 to give you a smoother experience
Servify - Device Assistant version 4.2.2
Updated At: 2023-03-02
Changes: With this release, experience a fresh UI with updated logo, colors & lots more.
Bug & Crash Fixes: It was discovered that some customer aren’t receiving notifications. This issue has been resolved.
Servify - Device Assistant version 4.0.6
Updated At: 2022-04-28
Changes: Hey there!
Here are the latest updates:
New: We’ve improved the security of our app. Basically, we’ve made it much more difficult for people to tamper with it.
New: We’ve updated some error messages to be more user-friendly
Bug fix: Trade-in price was sometimes displayed in the wrong currency. This has now been fixed
Servify - Device Assistant version 4.0.2
Updated At: 2022-01-18
Changes: In this release we have -
- Added timestamps with the dates to help you track your claims easier
- Fixed some bugs
Servify - Device Assistant version 4.0.1
Updated At: 2022-01-07
Changes: In this release we have introduced Replacement option, according to plan terms, as part of the claim process and fixed few bugs.
Servify - Device Assistant version 4.0.0
Updated At: 2021-12-23
Changes: In this end-of-year release, we fixed some bugs and added a Christmas-themed look to our app. Check it out!
Servify - Device Assistant version 3.8.9
Updated At: 2021-11-30
Changes: In this release we have made the Claims Tracking experience much more smoother. Here are the details -
- Tracking ID and Url added for worry-free pickup and drop-off
- More informative Status updates
- Now just tap to copy reference id & tracking id
Also fixed OTP autofill bug along with Security enhancements.
Servify - Device Assistant version 3.8.8
Updated At: 2021-10-26
Changes: - Enhanced accuracy in location detection
- Bug fixes & enhancements
- Security fixes
Disclaimer
Official Google Play Link
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